REAL ESTATE ARBITRATION SERVICE

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refers to a procedure by which parties agree to submit  their dispute(s) to a neutral third party, known as an arbitrator. The  arbitrator considers arguments and evidence from all sides, then renders  a written final and binding decision.

Code of Ethics and Standards of Practice of the National Association of Realtors®  Effective January 1, 2020  Article 17 reads as follows:

 In the event of contractual disputes or specific non-contractual disputes as defined in Standard of Practice 17-4 between Realtors® (principals) associated with different firms, arising out of their relationship as  Realtors®, the Realtors® shall mediate the dispute if the Board requires its members to mediate. If the dispute is not resolved through mediation, or if mediation is not required, Realtors® shall submit the dispute to arbitration in accordance with the policies of the Board rather than litigate the matter. In the event clients of Realtors® wish to mediate or arbitrate contractual disputes arising out of real estate transactions, Realtors® shall mediate or arbitrate those disputes in accordance with the policies of the Board, provided the clients agree to be bound by any resulting agreement 

 or award. The obligation to participate in mediation and arbitration contemplated by this Article includes the obligation of Realtors® (principals) to cause their firms to mediate and arbitrate and be bound by any resulting agreement or award. (Amended 1/12) 

The Association of Realtors generally does not arbitrate conflict involving Same Company disputants.  Real Estate Arbitration Service specializes in the resolution of these cases.